Financial Information
Financial Information
Financial Responsibility
It is expected that deductibles, co-payments, and other amounts not covered by insurance will be paid prior to services being provided. Accepted forms of payment include personal check and credit card. Payment may be made over the phone prior to your procedure or at check in at Saint Thomas Hospital for Specialty Surgery. If you have questions at any time, let us know.
Questions About Your Bill
After you’re discharged, a statement will be mailed to you for any balance due after your insurance company has processed your claim. Payment is due upon receipt and may be made by personal check or credit card.When you receive your statement, please contact the phone number printed on your statement.
Financing Option(s)
CareCredit Credit Card
We accept the CareCredit credit card to help you finance your healthcare wants or needs. It can be used to pay for out-of-pocket expenses like deductibles and copays not covered by insurance.- CareCredit offers promotional financing on purchases of $200 or more.*
- To apply for or pay with the CareCredit credit card, visit our Pay Bill Online page for a facility specific link.
- Call your surgical facility if you have any questions.
Seasonal Financing Plan: Offered at participating facilities
The Seasonal Financing Plan is a delayed auto-draft program offered at participating surgical facilities in January and February to assist with the facility portion of your bill.
This option is available to all patients covered by insurance products (excludes self-pay)
No payment for 60 days and up to 6 months no-interest monthly payments for the facility portion of your bill.
A valid checking account number, credit card or debit card must be submitted to the surgical facility.
Please contact Saint Thomas Hospital for Specialty Surgery if you have any questions.
Financial Assistance
At Saint Thomas Hospital for Specialty Surgery, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.
The first step is to see if you are eligible for a government-sponsored health program (i.e. Medi-Cal/Medicaid, Medicare, disability). Financial Counselors are available to work with you to complete the application process. If you qualify, these programs can provide access to health care and other vital social services for you and your family. If you need assistance, please call a Financial Counselor at +1-615-341-7500.
If you are not eligible for a government program, you may qualify for Saint Thomas Hospital for Specialty Surgery needs-based Financial Assistance program.
Eligibility and Enrollment Services (EES)
The Eligibility and Enrollment Services Program is a hospital service provided to you at no cost. You may qualify for government programs, which would pay for all or part of your hospital and medical expenses. Our Patient Advocates will provide applications and are available to assist you in the application process. Please contact Saint Thomas Hospital for Specialty Surgery at +1-615-341-7500 for additional information.
Outside Assistance Programs For Which You May Qualify:
- Medicaid/Medi-Cal
- Supplemental Security Income
- Temporary Assistance for Needy Families
- County Indigent
- Social Security Disability
- Victims of a Violent Crime Fund
- Medical Low Income Adults
Charity Care Program—Financial Assistance
A Financial Assistance Program is available to patients that do not have the means to pay for hospital expenses and do not qualify for any Medical Eligibility Programs. You may qualify if your household income is below 200% of the federal poverty limit. To be considered for the financial assistance, you will be required to provide information on your household finances through a confidential Financial Application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please contact Saint Thomas Hospital for Specialty Surgery at +1-615-341-7500 for additional information.